Clear the cache and remove video updates and patches on your XBox 360. You can only do this offline! 1. Go to my XBox 2. Go to system settings 3. Click on memory You can do this on your memory card or to your hard drive, whichever one you want to clear. This demonstration is being done to the hard drive of the XBox 360. 4. Click "A" 5. Go to device 6.Go to hard drive and click on clear system cache 7. Click "A" 8. Click "Yes" to perform maintenance on XBox 360 storage device and continue.