This video demonstrates how to take apart the head set of an XBox 360. You will need two small screwdrivers - a flat head and a Phillips. First the head band is removed by pressing the lock hold. The foam is removed and set aside. The rim of the speaker is removed by pressing the locks and pulling it up. Now the speakers are exposed and the wiring is checked to see if it is connected properly if you cannot hear it properly. Now the transmitter boom is also checked for proper connection if transmission is not clear. The control boxes are also checked for proper connection.